> For the complete documentation index, see [llms.txt](https://tascord.gitbook.io/compass-edu/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tascord.gitbook.io/compass-edu/help/common-errors-and-issues.md).

# Common Errors & Issues

## If the answers (the try's) don't work:

Check the [GitHub Issues](https://github.com/tascord/compass-edu/issues), see if anyone else is having the same issue, and what they've done, or what they're trying.&#x20;

If you know what's happening and how to fix it, either make the change on you're own fork, or ask me to make changes to the library.

If neither of those apply / work, submit a [Bug Report](https://github.com/tascord/compass-edu/issues/new?assignees=\&labels=bug\&template=bug_report.md\&title=), and i'll (or some other wicked folk) will try to help you out!

### Returned class list is blank:

This issue is commonly due to the compass page not being fully loaded.\
Try increasing the [pageDelay](/compass-edu/library/compass.md#settings) to mitigate the issue, or adding delay yourself.

### Invalid type for [school\_prefix](/compass-edu/library/compass.md#school_prefix), ... not string:

This error is caused by a data type other than a string being passed into the Compass-Edu instance.\
Make sure that you definately are passing a string, not an object, int etc.

### Invalid type for [settings](/compass-edu/library/compass.md#settings), ... not object:

The same as the above issue, something other than an object is being passed to Compass-Edu as settings.\
Make sure you are passing an object.<br>

### [Compass instance](/compass-edu/library/compass.md) not initialized:

You're trying to perform an action whilst the Compass-Edu instance isn't initialized.\
Try waiting for the ['initialized'](/compass-edu/library/compass.md#events) event.

### Unable to find the ... :

If this issue occurs, either something went wrong loading the page, or compass has changed the login page and this library won't work untill updated.\
Try making sure you're up to date, if that dosen't help, cry.

### Unable to log in ... :

Try reading the issue, it should be decently self explanitory!\ <br>

###


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://tascord.gitbook.io/compass-edu/help/common-errors-and-issues.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
